Moynihan Train Hall — New York City, United States of America
Client
Empire State Development
Scope
255000 sq ft
Date
2019-2021
Architects
SOM
Collaboration
Billings Jackson Design, 22Mile
Photography
Mijksenaar

A New Age of Rail Travel

Moynihan Train Hall serves as a new, grand entrance to New York. It transforms the historic Farley Building, a former mail sorting facility and current Post Office that spans the superblock immediately across from the existing Penn Station, creating a dramatically expanded station complex.

The Train Hall serves as Amtrak’s new flagship hub and provides expanded services and amenities for the Long Island Rail Road. The facility features a new high-quality food hall and retail stores, plus commercial offices on the upper levels.

The scope reflects the complexity of the station as this train hall provides direct access to most, but not all century-old platforms that extend under the existing Penn Station (all Amtrak and LIRR trains are served, but NJ Transit’s shorter platforms are not reachable).

The primary goal of the train hall and its wayfinding was to reduce congestion and enhance the experience of the nation’s busiest transportation complex. From the train hall, there is a direct underground connection to the existing Penn Station, two NYC Subway stations, and the New Jersey Transit.

Access to Madison Square Garden is on the ground level across the street to the west end of the block, a hallway provides a convenient connection to the new developments on the far west side of Manhattan, Hudson Yards. These various adjacent destinations, combined with all the new transit, retail and commercial destinations, made providing streamlined wayfinding challenging.

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Client
Empire State Development
Scope
255000 sq ft
Date
2019-2021
Architects
SOM
Collaboration
Billings Jackson Design, 22Mile
Photography
Mijksenaar
 
 

Orientation

Due to the new Moynihan Train Hall’s connection to the existing Penn Station, the relation to the various transit agencies is front and center. The design focuses on the needs of commuters, intercity rail passengers, tourists, and visitors that will experience the train hall.

The new signage system seamlessly complements the architectural environment, providing direction to the many platforms, entrances, and exits to Penn Station, the subway, and the surrounding neighborhood.

 

Navigation

Information is provided to the user in a specific order by ‘cascading’ it from the macro to the micro level. From the beginning to the end of the journey. Commuters, visitors, and shoppers are led through the train hall seamlessly, from the outside to the inside – or inside to outside, and eventually to their destination. This way, information is consistently organized and the relevant information is given to the visitor at each point in their journey.

 
 

Experience

The sign system takes a departure from the existing sign systems throughout Penn Station, as it is more structured in its organization and unified across the facility and across operators. It also follows several foundational principles of wayfinding design which are employed in more complex transit environments.

The system for this station is not an afterthought but is integral to the experience for the various users. It complements and enhances the overall passenger experience.

 
 

Result

This new station gives New York a grand gateway into a city that elevates rail travel to a grandeur once experienced in the original Pennsylvania Station. It demonstrates a renewed commitment by New York State to building world-class infrastructure.

The sign system integrates seamlessly throughout the station, positioned where the users need the information to continue their journey. Signs do not recede, and they do not overpower but are seen within a busy environment. They complement the train hall. Within the large scale of the environment, they remain consistent and appreciated.

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